Preface to the Tutorials At the heart of this program is an automatic tickler file that relates activities to clients. This program will summarize dollars spent for any activity or group of activities, for any client, for any period of time. Thus it is ideal for tracking revenue or expense data on a client, but it can also be used to summarize collections, subscriptions, or any monies received for any one person or group of persons. Before entering an activity record, you must first create one main record in the Client file. From this record will be related all activities about that client. Stated another way, you cannot enter an activity into the Activity file unless you first have an entry in the Client file. There is one exception, though. If someone is using the program in your absence, such as a secretary, the program will allow him or her to enter an unlimited number of activities for a client called 'NEW'. This exception is intended to be used intermittently in your absence and allows you to identify those activities that were recorded while you were gone. Definition of 'Company Name': In the Client file you will observe these three fields: First Name : Last Name : Full Company name of Client : Let's say that you are making an entry for 'John Doe' and he has no company name. Make these two entries: First Name :John <====enter this Last Name :Doe <=====enter this Full Company name of Client : <====leave this line blank. If you enter a first and last name for someone who has no company name, the program will create a company name on the screen for you of: first name + last name. Observing how the program shows appointments: Bring up the program (PROGRAM.EXE) the first time with this command: GO This will take you through the system installation process and will then present you with the Main Program Menu. Once you see this, exit the program with an 'X'. After you have left the program , set the system date to January 2, 1986, with the following command: C>DATE <====== enter this command Current date is Mon 12-01-1986 Enter new date: 1-02-1986 <==== enter this date A number of appointment records are in the Test Data that reflect appointments made during the 2 weeks following January 2, 1986. Now invoke the Client Tracking System by entering: GO. The program will then give you an analysis of the appointments for that day, as well a graphics presentation of all appointments for the next two weeks. (It does this if you have at least one appointment for today.) A Preview of the options that customize this system: Accessing the Custom Options: Let's say that you don't want the program to show you the appointments every time you bring up the program. Once you arrive at the Main Program Menu, you will observe Option 5, Other Options. Enter a '5' (without quotes), and you will then be at the Other Options Menu. At this menu, you have a number of options. Later you can come back to this part and explore the meaning of the various options by reading through the 'Help' file. For now, enter 'C' to access: C) Customize this system to your needs You will then see the Custom Options Menu. For now, we are only interested in option 4, 4) Toggle initial graphics image for Appointments Before selecting option 4, let's go to the Help file to understand exactly what this option does. Do this by entering an 'H' for Help. Once you have done this, you will be in the Help file for the Custom Options Menu. Using the Up and Down arrows on your keyboard, scroll through the Help file until you come to the explanation for Option 4. After you have understood what Option 4 will do for you, select the 'ESCAPE' key to exit from the Help file. You will then be back at the Custom Options Menu. For now, enter '4' once and watch the screen. The message to the right of Option 4 will change from [now on] to [now off]. After you have observed this change, select '4' once more so that [now off] becomes [now on], thereby restoring the original setting. Later on, when you become more proficient with the program, come back to the Custom Options Menu and experiment with the various options available to you. (You can, for example, change the name used throughout the program for Expenses to Collections or Revenues. Many of the names and titles used throughout this program can be modified through the Custom Options menu.) For the time being, return to the Main Program Menu by entering 'R' twice. Then exit the Main Program Menu by entering an 'X'. Once you have returned to your default drive, change the DATE back to the true current date with the DATE command. "Light bars" Each selection on any menu is highlighted with a light bar. As you scroll up or down the light bar, explanatory text appears on the bottom line of the screen, explaining the highlighted option. Each light bar selection has different explanatory text. Simplified Logic of accessing records in the Activity file: The tutorials describe the process of adding records into the activity file from the Activity file menu, Add screen, and will help you in understanding the flow of logic in the program. Over time, however, some new functions have been added into the program that make access into the activity file much more streamlined. From the Client file, Get option, you will observe these 3 functions: S for search F6 for Act Now F7 for Flash Report The 'S' option gives you the ability to look at the Client file in any one of six 'views' or search criteria: "1) Search by Company Name" "2) Search by First Name" "3) Search by Last Name" "4) Search by Phone Number" "5) View or search by Zip Code" "6) View or search by Category" Once you select your 'view,' then all records are stacked or ordered in that sequence. If, for example, you select the last name 'view', then after you search and locate one record, all records before and after that one will be ordered alphabetically by last name. After you have identified and isolated your single record in the Client file using this 'S' option, then enter the 'F7' function key. In a few seconds Flash Report will appear and will display to you all associated activity records for the person. The most recent activity will appear first. If, for example, you have entered 50 activities for that person over the last three years, then you will be looking at all of those activities, and can scroll up or down to see the entire listing of comments that you had entered at the time you originally created the activity. At that point, you enter function key 'F6' for Act Now, or Activity Now. This single function key sets up a blank record in the activity file, partly filled out with that person's information but waiting on you for any comment specific to that activity as well as any future commitment date. If you enter a commitment or callback date, then in a few seconds a window appears and displays to you all associated activities on that date. In this way, you can level your work load without leaving the record or while still on the phone.